Q: Where are you located?

A: HostBandit.com currently has all of its servers in the Los Angeles Carrier Facility, which is one of the top facilities in the world.

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Q: Are your servers monitored 24 hours/7 days a week?

A: HostBandit.com’s servers are in a secured data center that is manned 24 hours a day by armed security guards and server technicians.

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Q: Do you provide a money back guarantee for your web hosting services?

A: Try our web hosting services for 30 days. If you are not satisfied then we will give you a refund.

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Q: Do you have a 100% uptime guarantee?

A: HostBandit.com provides a 100% uptime guarantee. If your site is down because our network or servers failed then we will give you a credit equal to the amount of days we were down.

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Q: Are you a reseller for a larger hosting company?

A: HostBandit.com is a privately owned company that has been hosting web sites since 1997. We own or rent our own equipment and servers.

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Q: How do you provide such cheap hosting priced at $1/month?

A: We are very organized and don’t spend more than we earn. We don’t have fancy chairs and expensive board rooms. This allows us to pass the savings on to you.

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Q: Are you a TIER 1 hosting provider? And what does TIER 1 mean exactly?

A: We have redundant failsafe connections to 6 of the world’s largest and fastest TIER 1 Internet connection providers. Currently we are connected directly to Level3, XO, Cogent, Savvis, AT&T, and MZIMA.

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Q: Do you overload your servers?

A: HostBandit.com keeps all servers running at below capacity and in optimal condition to ensure that your web sites are fast loading and always available 24 hours/7 days a week.

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Q: What kind of equipment and software do you use?

A: HostBandit.com uses high quality Intel servers with RAID hard drive mirroring and CISCO routers.